If you are buying your first property, the prospect can be daunting. If you've bought properties in the past, there may be several elements of the process that you would prefer to do differently. For these reasons, we've established Real Estate Premier Service Standards.
Premier Service Standards are practices and standards to which Real Estate is firmly committed. You will be provided with a clear road map of what it takes to make a successful purchase. We let you know, step-by-step, the levels of support and customer care you can expect from your Real Estate sales agent.
First Steps
I will conduct an in-depth interview to understand your goals, your timetable, and your concerns about affordability and financing. I want to hear about the type of property you are interested in purchasing, including size and features, and any other special desires and needs you may have. By listening carefully to your needs, I pledge to enhance your experience as a buyer and to walk you through the steps required to purchase your new property.
Step 2 Finding the Property that's Right for You
Some properties will suit your needs, some won't. I will help you focus your search on properties that meet your criteria and save you from wasting time on unsuitable ones.
These are some of the ways I can assist you.
- Give you access to property listings on our website and to the MLS (Multiple Listing Service). This service lets you receive e-mail updates, conduct additional research and communicate with me 24 hours a day, seven days a week.
- Locate and present selected properties to you. I will respect your time by showing you properties that meet your criteria. Where appropriate, I will expand the search outside of our local Multiple Listing Service for additional properties you may wish to view.
- Preview, whenever possible, every property I recommend to make sure that it meets the standards that you set.
- Contact you when a new property that meets your needs becomes available.
- Review with you, if requested, the benefits and the drawbacks of each property in which you have expressed interest.
Step 3 Making an Offer for a Property
Finding a property that you wish to purchase is just one step of the process. Making an offer can be daunting and I will provide you with step-by-step help to make the process as smooth as possible.
Closing the Sale on Your New Property
As exciting as it can be to find a property, there is work to be done to ensure it's everything the seller says it is. I will advise you on the potential pitfalls or inspection issues that may arise at this stage of the process, and help guide you throughout the closing process.
Our Associates Will
- Open escrow when your offer is accepted and schedule the events that will lead to a successful close of escrow.
- Monitor the status and satisfaction of all contract contingencies and assist you in any further negotiations with the seller. Throughout the closing period, I will provide you with regular progress updates.
Provide you with a list of professionals or vendors who provide the services and/or inspections recommended in the Buyer’s Inspection Advisory.
- Deliver and/or communicate to you, in a timely manner, any disclosures, materials or information that has been received by me and that could materially affect your decision to complete the purchase.
Schedule property inspections and attend inspections, if practical or instructed by you, as well as any subsequent meetings or appointments with the professionals of your choice.
- Discuss your options based on inspection results.
- Monitor your loan approval process, if you request. I will coordinate the appraisal of the property and, if appropriate, provide access and assistance to the appraiser.
- Advise you on your options should problems arise with any part of the escrow process from loan, to title, to property inspections and assist in renegotiating the contract if necessary.
- Accompany you on a property walk-through inspection before closing, as provided for in the contract.
- Contact you after the close of escrow to confirm the completion of all the details.
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